An order can be placed as a registered customer, with all the benefits that brings, or as a guest. Add the chosen pieces to the cart and follow the steps at checkout.

A confirmation email follows every order. If it does not arrive, please check the spam folder or write to info@elioevan.com.

Each stage, from preparation to dispatch, is confirmed by email. Registered customers can also follow the status from the account page.

A confirmed order is difficult to change, though it may be possible depending on timing. Once an order has been dispatched, it can only be returned on receipt.

No. Once an order is confirmed it cannot be added to; a separate order can be placed for the additional pieces.